where to start.
The Cross-functional Diagnostic maps and analyzes product management processes, related processes, and their interactions. With exclusive techniques for quick interviews, in-loco observations, and analyses of existing documents and information, the diagnostic identifies the vast majority of opportunities and limitations that can be operationally explored. It is like having a benchmark with 100+ companies and the best practices of the market–all in one week!
In just a few days, a detailed report is produced and presented.
Productivity increase in product development and services
Cost reduction in customer support
Sales increase in less than a year
how it works.
Some preliminary information, provided in a quick visit or a phone conversation, is sufficient for Ernani to create a detailed schedule of brief interviews (30-90 minutes each) with one or two key people from each process area.
Brief interviews are enough for a fast, yet thorough survey of all critical operational processes of your organization. It identifies teams, responsibilities, workflows, relationships between processes, procedures, roles, tools, policies, and performance indicators.
All operational processes are extensively analyzed. Key aspects evaluated are: 1) organizational structures; 2) operational models’ consistency; 3) dynamics, maturity, and synergy of operational and managerial processes; 4) organizational scalability; 5) knowledge management (means and current status). Conclusions are organized for a detailed presentation.
The diagnostic’s results are presented in a meeting with the executive team and optionally invited managers. Conclusions are thoroughly presented–positive aspects to potentialize; limitations and conflicts to eliminate; opportunities to explore; priorities for evolutionary and corrective measures; insights; supporting information to plan integrated process improvements and for strategic planning.
save time and money in:
Ernani Ferrari uses his extensive experience with software companies to find and explore the best opportunities for real gains and efficiency improvement.I AM INTERESTED